Terms and Conditions
Terms and Conditions
Welcome to Magdarél. These Terms and Conditions govern your access to and use of our website, products, services, and online shopping facilities. By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully before using our website or completing your purchase.
1. General Terms
By accessing or using our website, you acknowledge and agree that:
- You have the legal capacity to enter into a legally binding agreement;
- The information you provide during registration, payment, or communication with us is accurate, complete, and up to date;
- You will not use our website or services for any unlawful, fraudulent, or unauthorized purpose; and
- You will comply with all applicable laws and regulations while using our website.
We reserve the right to refuse service, cancel an order, or restrict access to our website where there is a reasonable suspicion of fraud, misuse, the provision of false information, or any violation of these Terms and Conditions.
2. Products and Product Information
We take reasonable care to ensure that product descriptions, colours, images, measurements, fabric information, and other product details are presented as accurately as possible.
However:
- Colours may vary depending on screen settings, lighting conditions, and photography.
- Products featuring handmade craftsmanship, embroidery, embellishments, prints, or textured surfaces may contain slight variations.
- Minor measurement tolerances may occur due to fabric characteristics, production processes, and measuring methods.
- Product availability may change without prior notice.
Such minor variations alone shall not be considered a product defect.
3. Orders and Order Acceptance
Submitting an order constitutes an offer to purchase the selected products.
Your order shall only be deemed accepted after:
- Your payment has been successfully authorised; and
- An order confirmation or shipping confirmation has been sent to you.
We reserve the right to refuse or cancel any order, including but not limited to the following circumstances:
- Insufficient stock;
- Incorrect product or pricing information;
- Payment failure;
- Suspected fraudulent activity or misuse;
- Shipping restrictions; or
- Obvious technical or system errors.
If payment has already been received for a cancelled order, the relevant amount will be refunded through the original payment method in accordance with the applicable laws.
4. Prices and Payment
Unless otherwise stated, all prices displayed on our website are shown in the selected currency and include applicable taxes where required.
Depending on the destination country, shipping charges, customs duties, import taxes, bank charges, or other applicable fees may be added during checkout or collected separately.
We reserve the right to change prices at any time. Except in cases of obvious pricing errors or technical mistakes, price changes will not affect orders that have already been accepted.
5. Shipping and Delivery
Estimated delivery times are provided for guidance only and may vary depending on the delivery destination, shipping carrier, customs procedures, public holidays, weather conditions, or other circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Magdarél shall not be held responsible for delays or failure to deliver resulting from:
- Incorrect or incomplete delivery information;
- The recipient being unavailable at the time of delivery;
- Customs procedures;
- Delays caused by the shipping carrier; or
- Events beyond our reasonable control.
Further details are set out in our Shipping Policy.
6. Returns, Exchanges, and Right of Withdrawal
Return and exchange requests are subject to our Returns & Exchange Policy and the applicable consumer protection legislation.
Where applicable to distance sales, consumers may exercise their statutory right of withdrawal within 14 days from the date of delivery, subject to the applicable legal exceptions and conditions.
Returned products must comply with the conditions set out in our Returns & Exchange Policy, including, but not limited to, requirements regarding product condition, tags, security seal, hygiene, accessories, and packaging.
Nothing in these Terms and Conditions shall limit or exclude any mandatory consumer rights granted under applicable law.
7. Intellectual Property Rights
All content available on our website, including but not limited to:
- The Magdarél name and logo;
- Product photographs;
- Videos;
- Designs;
- Text;
- Graphics;
- Website layouts;
- Product names; and
- Other visual and written materials,
is owned by or licensed to Magdarél.
Such content may not be copied, reproduced, modified, distributed, published, sold, or used for commercial purposes without our prior written consent.
8. Prohibited Uses
You may not use our website to:
- Engage in unlawful or fraudulent activities;
- Infringe intellectual property or privacy rights;
- Upload or transmit malware, viruses, or other malicious code;
- Interfere with the security or operation of the website;
- Collect personal data without authorization;
- Provide false, misleading, or abusive information; or
- Use our content for unauthorized commercial purposes.
We reserve the right to suspend or terminate access if any prohibited use is identified.
9. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment providers, shipping companies, social media platforms, and software providers.
These third parties operate independently and may have their own terms of use and privacy policies.
Except where liability cannot legally be excluded, Magdarél shall not be responsible for the content, availability, security, or practices of any third-party websites or services.
10. Limitation of Liability
We take reasonable care to maintain the accuracy, security, and availability of our website. However, we do not guarantee that our website will operate without interruption, delay, errors, or be compatible with every device.
To the fullest extent permitted by applicable law, Magdarél shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of, or inability to use, our website.
Nothing in this section shall exclude or limit any liability that cannot legally be excluded or any mandatory consumer rights provided under applicable law.
11. Privacy and Personal Data
Personal data collected through our website is processed in accordance with our Privacy Policy, the applicable data protection legislation, and the relevant legal obligations regarding transparency and consent.
For detailed information about how your personal data is collected, used, stored, and protected, please refer to our Privacy Policy.
12. Changes to These Terms and Conditions
We reserve the right to update or modify these Terms and Conditions whenever necessary.
Any changes shall become effective upon publication on our website. Subject to any mandatory rights provided by applicable law, your continued use of our website after such updates constitutes your acceptance of the revised Terms and Conditions.
We recommend reviewing this page periodically.
13. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by the laws of the Republic of Türkiye.
Nothing in these Terms and Conditions shall limit consumers’ mandatory rights under applicable consumer protection legislation, including the right to apply to the competent Consumer Arbitration Committees, Consumer Courts, or other authorized authorities.
Any disputes shall be resolved by the competent courts, enforcement offices, or consumer authorities in accordance with the applicable laws.
14. Contact
If you have any questions regarding these Terms and Conditions, you may contact us using the contact information published on our website.
Brand: Magdarél
Website: magdarel.com
Email: info@magdarel.com