Shipping

At Eldon & Co, we are committed to delivering your orders promptly and in perfect condition. Please read our shipping policy below for details on shipping times, costs, and other important information.

1. Processing Time

All orders are processed within 1-2 business days. Orders placed over the weekend or on public holidays will be processed on the next business day. Once your order has been processed, you will receive a confirmation email, and your items will be shipped according to your selected shipping method.

2. Shipping Methods and Delivery Time

We offer the following shipping options:

• Standard Shipping: Delivery in 5-10 business days (depending on your location).
• Express Shipping: Delivery in 2-3 business days for faster service.
• International Shipping: Delivery times vary depending on the destination country.

Shipping fees are calculated at checkout based on your location and the shipping method you select.

3. Shipping Costs

• Standard Shipping: Fees will vary depending on your location. You will be able to see the total cost during checkout.
• Express Shipping: Additional charges apply for faster delivery options, which will be displayed during checkout.
• Free Shipping: We offer free shipping on orders over [insert amount] within [insert region or country]. For orders under this amount, standard shipping fees apply.

4. International Shipping

We ship worldwide! International shipping costs and delivery times vary by country and region. Please note that customs fees, taxes, or import duties may be applied by your country’s government. These charges are your responsibility.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use the tracking number to check the status of your order via the shipping carrier's website.

6. Shipping Address

Please make sure your shipping address is correct and complete when placing an order. We are not responsible for any delays or lost packages caused by incorrect or incomplete address information.

7. Changes to Shipping Address

If you need to change your shipping address after placing your order, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

8. Lost or Damaged Packages

We are committed to ensuring that your order arrives safely. In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will investigate the issue and work with the carrier to resolve it. If necessary, we will offer a replacement or refund.

9. Shipping Delays

While we strive to ship orders on time, there may be unexpected delays due to factors beyond our control (e.g., weather, holidays, customs delays, etc.). We appreciate your understanding, and if your order is delayed, we will notify you as soon as possible.

10. Contact Us

If you have any questions or concerns regarding shipping, please feel free to contact our customer service team. We’re happy to assist you!

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]